Scotland is the most affected area of the UK in regards to nuisance calls. 3 of the top 5 affected cities across the UK are in Scotland: Glasgow, Edinburgh and Aberdeen.
Because of the prevalence of nuisance calls in Scotland, the Scottish Government formed the Nuisance Calls Commission that included experts, regulators, businesses, consumer charities, and enforcement agencies. The conclusion of the commission was that more has to be done to help protect consumers, in particular vulnerable people.
The Scottish CAB service has joined forces with Which? to highlight the simple steps you can take to block nuisance calls, but we want to make sure people here in North Ayrshire are among the first to take action.
SIMPLE TIPS FOR HOW TO FIGHT NUISANCE CALLS
Register with the Telephone Preference Service (TPS) – This is a free service to opt out of receiving unsolicited sales or marketing calls. You can register a landline or mobile number at www.tpsonline.org.uk or call 0345 070 0707. Mobile users can register by texting ‘TPS’ and their email address to 85095.
Report nuisance calls using the Which? Complaint Tool
Talk to your phone company – your provider may have a service that can help to reduce nuisance calls
Report spam text messages – if you get a text from an unknown company send it to your network operator by forwarding the message to 7726.
Remember to opt out of receiving calls – whenever you’re asked to provide your contact details online, make sure you tick the ‘opt out’ boxes for marketing calls.
Go ex-directory – this makes it harder for businesses to obtain your phone number.
Consider a call blocking device – you can buy a device to attach to your phone, or get a phone with one built in. See here for Which? product reviews.
The campaign to fight back against nuisance calls runs from Monday 11- Sunday 17 September.
Follow the campaign on social media using #NuisanceCalls.