Get Advice

North Ayrshire Citizens Advice Service is funded help people residing within North Ayrshire. If you live out with the area we cover and are looking for advice, you can search for your nearest Bureau here

There are various ways you can get advice from North Ayrshire Citizens Advice Service. See below for more details.

In person using our drop-in service

In our bureaux and outreach locations, we run a drop-in service. That means you don’t need to arrange an appointment in advance and can simply drop in whenever suits.

We offer generalist advice at each of our locations. You can find details of all our locations and opening hours here.

Please note that as we are staffed by volunteers, the level of clients we can see in any one day is dependent on the number of volunteers we have that day. Therefore you may have to wait to be seen during busy periods.

Should you require to see one of our specialists, you may need to be referred. A full list of our specialist services can be found at the top of the page.

To ensure we deal with your enquiry more quickly and effectively, you may need to bring some additional information with you. See our page on What to bring with you? for more information.


By telephone

We operate a telephone advice service via our main Citizens Advice Bureaux.

Call us on 01294 608152 to speak to a member of our team.

Please note, that there can be delays at busy times. If no-one is available to take your call please leave a message including:

  • Your name
  • Your telephone number
  • and details of your enquiry


By email

You can email your enquiry to a North Ayrshire Citizens Advice Service using our Advice by Email Service. Please ensure that you confirm your postcode within your email enquiry as due to restricted resources we are only able to deal with enquiries from the North Ayrshire local authority postcode area.

Please note that we will try to respond as promptly as possible to your enquiry however during busier periods there may be a slight delay.


On the internet

You can access advice nationally on the Citizens Advice for Scotland Website. Here you can find detailed information on your rights, including benefits, housing, family matters and employment, and on debt, consumer and legal issues and more.

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