On 22 November 2017, Universal Credit will replace 6 benefits and tax credits with a single monthly payment, for the majority of working age people making NEW CLAIMS in North Ayrshire. This change will not affect people already claiming Universal Credit before this date.
Apply for Universal Credit
Check what you’ll need before applying online and what happens once you’ve made a claim
Help with your Universal Credit Application
If you need help with your application or submitting your claim, there are various ways we can help.
If you want to check you have entered all the correct information before submitting we can check your application for you. Click here to arrange an appointment.
If you have a simple question, trying posting it on our Facebook group and someone might be able to help.
Preparing for Universal Credit
Preparing for your Universal Credit interview
Claimant commitment: what work-related activity group you should be in
Universal Credit is paid either monthly or fortnightly. You may need to change the way you budget, for example some payments, like rent, may be due fortnightly. Budgeting advice is are available to help you manage your Universal Credit payments. We can also refer you to our debt team if are having issues with debt.
While you're on Universal Credit
Getting a job or pay increase while on Universal Credit
Get help with debt and rent arrears if you’re on Universal Credit
Budgeting advances – get a loan if you’re on Universal Credit
If your payment is stopped or reduced
Challenging a Universal Credit decision – mandatory reconsideration
Appealing against a Universal Credit decision at a tribunal
Changing your claimant commitment